Last Updated: October 1, 2026
This privacy policy (this “Policy”) describes how CCH RDU, LLC d/b/a McNeill Burbank (the “Company”) collects, uses, discloses, and protects personal information collected through our website, mcneillburbank.com (the “Site”). By using the Site, you agree to the collection and use of information described in this Policy.
Information You Give Us. We collect personal information that you voluntarily provide through the Site, including when you complete a contact form, request information about our homes or communities, schedule a visit or appointment, subscribe to receive updates, or submit an employment inquiry. This information may include your name, email address, phone number, mailing address, community or home preferences, employment and resume information (for job applicants), and any other information you choose to provide.
Information Automatically Collected. When you visit the Site, we may automatically collect certain information about your device and use of the Site, including the IP address, browser type, device type, operating system, pages visited, time spent on pages, referring website, date and time of access, and other browsing and usage information.
Cookies and Similar Technologies. We may use cookies, web beacons, pixels, and similar technologies to operate and improve the Site, understand how visitors use the Site, measure the effectiveness of advertising and marketing campaigns, and customize your experience. Cookies are small data files stored on your hard drive by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). You may adjust your browser settings to refuse or delete cookies. In addition, where available, you may manage your cookie preferences through the cookie consent tools provided on the Site. Please note that some features of the Site may not function properly if cookies are disabled.
Analytics and Advertising Tools. We may use third-party analytics and advertising services, such as Google Analytics and similar technologies, to help us understand user behavior, improve the Site, and evaluate marketing efforts. These services may collect information about your online activities over time and across different websites. We use Google Analytics, Google Tag Manager, Google Ads, HubSpot, the Meta Pixel and the LinkedIn Insight Tag. They load only after you accept cookies, and you can change your choice anytime with the Consent Preferences link at the bottom of every page.
We may use your personal information to:
If you provide your phone number, you may be contacted by phone, email, or text message regarding your inquiry, appointment requests, available homes, communities, promotions, events, or other relevant business communications. You may opt out of text communications at any time by following the instructions included in the communication or by contacting us directly. Message and data rates may apply.
We do not sell your personal information. We may share personal information in the following circumstances:
Service Providers. We may share information with vendors and service providers who perform services on our behalf, such as website hosting providers, customer relationship management (CRM) platforms, marketing and advertising providers, analytics providers, and IT and technical support providers. These parties may access personal information only as necessary to perform services for us.
Business Transactions. Personal information may be transferred in connection with a merger, acquisition, reorganization, financing, sale of assets, or other business transaction(s) involving the Company.
Legal Compliance and Protection. We may disclose personal information when necessary to: (i) comply with applicable laws or legal processes, (ii) respond to lawful requests from government authorities, (iii) protect our rights, property, customers, or personnel, (iv) investigate fraud, security incidents, or other unlawful activities, or (v) enforce our agreements and policies.
Aggregated and De-Identified Information. We may share aggregated, anonymized, or de-identified information that does not reasonably identify any individual.
If you submit employment-related information through the Site, we may use that information to evaluate your qualifications, communicate with you regarding employment opportunities, conduct recruiting and hiring activities, and comply with applicable legal obligations. Employment application information may be retained for future employment consideration unless prohibited by law.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business and customer records, comply with legal, tax, accounting, warranty, and regulatory obligations, and resolve disputes and enforce agreements. Retention periods may vary depending on the nature of the information and applicable legal requirements.
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmitting information over the internet or storing electronic information is guaranteed to be completely secure.
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will promptly delete that information.
The Site may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of those third parties. Information collected by third-party websites is governed by their own privacy policies.
Marketing Communications. You may opt out of promotional emails at any time by using the unsubscribe link included in our emails. Even if you opt out of marketing communications, we may continue to send important non-marketing communications related to ongoing transactions, customer service matters, warranties, or other business relationships.
Cookies. Most web browsers allow you to remove or reject cookies through browser settings. Disabling cookies may affect the functionality of certain portions of the Site.
Access and Updates. You may request access to, correction of, or deletion of certain personal information by contacting us using the information below. We will respond as required by applicable law.
If you have questions about this Policy or our privacy practices, please contact us:
McNeill Burbank Homes
info@mcneillburbank.com
(919) 781-5225
Changes to This Policy. We may update this Policy from time to time. Any changes will be posted on this page along with a revised “Last Updated” date. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
